Privacy Policy

Privacy Policy

ACEMAGIC Privacy Policy

Effective Date: December 19, 2022

This Privacy Policy applies to acemagic.net and all other websites, applications, products, services, and offerings owned and operated by Acemagic Inc. and its affiliates and subsidiaries (collectively, "Acemagic" or "we").

This Privacy Policy explains how Acemagic collects, uses, and discloses personal information we obtain through our Products, your communications with us, or from third parties. It also describes the choices and rights you have regarding your personal information.

Information Collection by Our Products
We collect personal information when you:

  1. Register an Account: Some Products allow account creation. If you register, you provide personal information such as username and password. Registration is optional for using most Products.

  2. Purchase Acemagic Products: When purchasing, you may log in or checkout as a guest. In either case, you provide personal information like name, email address, payment information, and shipping address.

  3. Make Payments: When paying Acemagic, you may need to provide sensitive personal information (e.g., credit card number) to our third-party payment processors.

  4. Submit Information: We collect information you submit, such as product reviews or testimonials, which may contain personal information.

  5. Communicate with Us: Personal information may be collected when you contact us via email, phone, or other channels.

  6. Participate in Surveys: We may occasionally invite you to optional surveys that collect personal information.

  7. Provide Information About Third Parties: If you use our referral service, we collect your friend's personal information to send a one-time email invitation.

  8. Passive Collection: Our websites and apps automatically collect/store IP addresses, cookies, and usage statistics.

  9. Tracking Technologies: We use cookies and similar technologies for trend analysis, site administration, and demographic data collection.

  10. Information from Third Parties: Acemagic may receive information from third parties to enhance services and provide customized content.

  11. Non-Personal Information Collection: Certain Products (e.g., Glow lights and apps) collect usage data but do not collect personal information beyond your IP address.

How Acemagic Uses Your Information
We do not share or disclose your personal information except as described below. We never monetize your information; we use it to develop quality products and enhance your experience with relevant offers.

We use personal information for:

  1. Internal & Service-Related Purposes: To:

    • Analyze interactions and performance with our Products.

    • Debug and identify functional errors.

    • Detect security incidents and prevent malicious, deceptive, fraudulent, or illegal activity.

    • Conduct research for technical development and demonstration.

    • Improve or enhance our Products or websites.

  2. Advertising: To serve targeted ads and measure ad effectiveness.

  3. Communications: To send emails for account verification and informational/operational purposes.

  4. Marketing: To send updates about Acemagic products.

  5. Non-Personal Information: Aggregated data may be used for marketing, product improvement, and sharing with business partners.

Use of Automatic Collection Technologies
We and third parties use cookies, pixel tags, local storage, and similar technologies to automatically collect information for:

  1. Operational Necessity: Technologies enabling access and core functionality.

  2. Performance-Related: Technologies assessing product performance and user interaction.

  3. Functionality-Related: Technologies enhancing user experience (e.g., login recognition, preference tracking).

  4. Advertising/Targeting-Related: Technologies for delivering relevant ads on our Products or third-party sites.

How Acemagic May Disclose Your Information

  1. Service Providers: We share personal information with vendors/service providers performing services on our behalf (e.g., order fulfillment, fraud prevention).

  2. Display to Other Users: Content you post on Acemagic.com (e.g., reviews with your name) may be visible to others.

  3. Legal Requirements & Similar Disclosures: We may disclose information if required by law or necessary to protect rights, property, or safety.

  4. Merger, Sale, or Asset Transfer: Your information may be sold/transferred as part of a business transaction, subject to the privacy policy in effect at collection.

  5. With Your Consent: We may also disclose personal information with your permission.

Your Choices and Rights
Under applicable law, you may have the right to:

  • Access the personal information we collect about you.

  • Request correction of incomplete or inaccurate personal information. (Self-service tools may be provided).

  • Request deletion of your personal information we hold.

  • Request restriction of or object to processing, including the right to opt-out of the sale of your personal information to third parties.

Email requests to support@acemagic.net. We will respond within a reasonable time. We retain the right to preserve transaction data as required by legal obligations or standard business operations.

Shine the Light
California residents may request, once per year and free of charge, a list of third parties to whom we disclosed personal information for direct marketing purposes in the preceding calendar year, and the categories of personal information disclosed.

Cookies
You can stop/restrict cookie placement or delete cookies via your web browser settings. Note: Browser-based opt-outs do not work on mobile apps. Many mobile devices allow opting out of certain mobile ads via device settings.

Advertising
We partner with third-party advertisers who may use cookies to collect your activity on Acemagic.com and other sites to serve ads based on your interests. Partners cannot access or share Glow usage data. To opt-out of targeted advertising from these partners, visit the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) websites.
Note: Browser-based opt-outs must be performed per device and browser.

Do Not Track
We do not respond to or honor "Do Not Track" signals transmitted by web browsers.

Email
To unsubscribe from marketing emails, click the unsubscribe link at the email's bottom. We process requests within a reasonable time. We are not responsible for removing your information from third-party lists per their policies.

Third-Party Websites & Social Media
Our Products may contain links to other sites. We do not control these domains and advise reviewing their privacy policies. We are not responsible for their privacy practices or content. Access them at your own risk.
Our Products may integrate with social media platforms. Their cookies may be set on your device. Information you share online may be viewed and used without limitation. Use of such services carries the risk of third-party use of your information.

Information Security
We implement reasonable measures to securely process your information per this policy, following generally accepted standards to protect personal information during transmission and storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. We are not liable for inadvertent disclosures. In case of a security breach, we may notify you via Acemagic.com, email, or mail as legally required.

Data Retention
We retain your information while your account is active or as needed to provide services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Children's Privacy
We do not knowingly collect or use personal information from children under 17. Our Products are not directed to children under 17. If you believe your child provided us with personal information without consent, contact us at support@acemagic.net. If we learn we collected information from a child under 17, we will delete it immediately and terminate the account.

International Users
Using our Products involves transferring data to the United States. Accessing Acemagic.com or providing information constitutes your agreement to New York State law governing privacy disputes per these Terms.
For EU and other regions, by providing your information, you consent to its global transfer and processing per this policy.

EU-U.S. Privacy Shield & Swiss-U.S. Privacy Shield
Acemagic Inc. complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks regarding personal data transferred from the EU and Switzerland. See the U.S. Department of Commerce's Privacy Shield List for details.
Acemagic Inc. is responsible for processing data under the Privacy Shield and adheres to onward transfer liability provisions. It is subject to FTC enforcement and may be required to disclose data under lawful requests.
For unresolved privacy concerns, contact our U.S.-based third-party dispute resolution provider (free of charge). Binding arbitration may be invoked under certain conditions as described on the Privacy Shield website.

Changes to Our Privacy Policy & Practices
We may revise this Privacy Policy. We encourage periodic review. Continued use constitutes acceptance of revisions.

Posting Revised Privacy Policy
We will post any changes to this page. The revised version is effective upon posting. Bookmark this page and review the policy regularly if concerned about information use.

New Uses of Personal Information
We may occasionally wish to use personal information for purposes not previously disclosed in this policy. If the new use is materially less restrictive than permitted under the policy version effective at collection, we will make reasonable efforts to notify you and obtain consent before the change takes effect, as legally required.

Contact Information for Privacy Questions
Acemagic Inc.
support@acemagic.net